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SHIPPING & RETURNS
Terms of purchase

 

These conditions apply when you place an order via the www.yagsweden.se(com) website and related pages. You as the buyer enter into an agreement with Firma Åsa Sjö, org no: 690918-5982, Salongsgatan 30, 211 16, Malmö. The terms and conditions are applicable to you who are a consumer and who place an order via the aforementioned website and associated pages. In order to place an order on YAG Sweden's website, you must be 18 years of age. YAG reserves the right to refuse or change your order in individual cases. All content published on the page belongs to YAG Sweden, may under no circumstances be copied or used without YAG Sweden's written approval.

 

 

Product

Each product is listed with a price including VAT. You can see it in the shopping cart
total price including all fees, VAT, shipping and payment. Payment terms
is specified in the shopping cart depending on the selected payment method. Shipping terms are available
specified in the shopping cart depending on the selected shipping method. YAG Sweden reserves itself for
possible image and typing errors on the website. All picture information on the web page
are to be regarded as illustrations. Deviations may occur between
image information and the real thing.

 

 

Picking of orders & delivery

Picking and dispatch of orders usually takes place on the same day, if the order was received
before 3 p.m. During periods of high order pressure, order picking can take up to 2
days. The delivery time within Sweden is normally 1-3 working days from the time your
order is made (slightly longer on holidays). Should someone be temporarily be
end you will receive a message about this. If the picked up item does not arrive at
YAG within 5 working days, the delivery is split into 2, so you don't have to wait any longer
necessary on the item(s) that were in stock. Most often they can be padded
the letters and mailbox-adapted boxes are used so that you receive your delivery
straight to your mailbox and you don't have to pick it up at a delivery point. If your
order is too large for letter throw (height 2.5 cm) you will receive an avi for
take out.

 

 

Exchanges & returns

Your right of withdrawal (the withdrawal period) applies for 14 days and only for products that
NOT are cosmetic products according to the Act on distance contracts, chapter 2, paragraph

 

Your message to us must clearly state that you regret it.
The cooling-off period begins on the day you received the item or a substantial part of it
the. If the agreement applies to a specially manufactured product - or a product that has received a clear
personal touch, the cooling-off period begins on the day we provided information.

​

When you have exercised your right of withdrawal:
You are obliged to keep the item in the same good condition as when you received it. You may not
use it, but of course carefully examine it. If the item is damaged or
is lost because you are careless, you lose the right of cancellation.

 

 

Privacy Policy

When you place your order with us, you provide your e-mail address,
delivery address and telephone number. In connection with your registration and
order, you agree that we store and use your data in our
business to fulfill the agreement towards you. You have according
The Personal Data Act right to receive the information we have registered about you.
If it is incorrect, incomplete or irrelevant, you can request that information
must be corrected or removed. In that case, contact us by e-mail.

 

 

Secure payment

Pay in YAG Sweden's web shop with Klarna or directly with Swish and shot
all your transactions in a safe and smooth way, without giving out sensitive
details and then follow your order via your account where you can see purchase receipts and
bills. You pay securely when you use Klarna's services. For
Card payments with Visa and MasterCard use the 3D-Secure add-on (Verified
by VISA and SecureCode), which means that for connected cards you need to enter
their password for internet shopping or alternatively use their Digipass, SMS code,
BankID or equivalent. To read more about Klarna's purchase terms,  click here.

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